NOL Card: A Complete Guide
NOL, short for “Dubai’s integrated fare system,” is more than just a smart card; it’s your passport to effortless travel across Dubai’s extensive public transportation network. This contactless marvel simplifies payments for journeys on public buses, the Dubai Metro, and the Dubai Tram, offering you a hassle-free commute in this dynamic city.
How to Get Your NOL Card
- Obtaining a NOL Card
- Convenience at your fingertips: Customer service centers
- Traditional counters: Ticket counters
- DIY solutions: NOL vending machines
- Local accessibility: Select retail outlets
How to Check Your NOL Card Balance with sms and call
- Online Balance Verification
- Surf the details: The NOL website
- Swift SMS inquiry: Send “BAL” to 9999
- Direct connection: Call NOL’s customer service at 800 90 90
- Face-to-face assistance: Visit any NOL customer service center
How to Check Your NOL Card Expiry Date
- Expiry Date Check
- Virtual update: NOL website
- SMS simplicity: Text “EXP” to 9999
- Personal touch: Seek assistance at a NOL customer service center
How to Check Your NOL Card’s Travel History
- Travel History Inquiry
- Digital dossier: The NOL website
- SMS at your service: Text “HISTORY” to 9999
- In-person insights: Consult a NOL customer service center
How Rechrge Your NOL Card
- Recharge Options
- Online ease: Top-up on the NOL website
- SMS reload: Text “TOPUP” with your desired amount to 9999
- In-person recharge: Visit a NOL customer service center
- Can I use my NOL card on all forms of Dubai public transportation?
- Absolutely! Your NOL card grants you access to Dubai’s entire public transportation network, including the Dubai Metro, Dubai Tram, buses, and water taxis.
- What should I do if I lose my NOL card?
- Report it: Notify NOL customer service with your card number and contact details. You can also block your card for security.
- Can I use my NOL card for multiple passengers?
- No, each passenger must have their own NOL card.
- Is there a minimum balance required on my NOL card to travel?
- Yes, the minimum balance varies by travel type. For instance, a single journey on the Dubai Metro requires a minimum balance of AED 2.
- How can I get a replacement NOL card if mine is damaged?
- Simply visit a NOL customer service center, providing your card number and contact information for a speedy replacement.
- What should I do if my NOL card is about to expire?
- Head to a NOL customer service center to renew it. Don’t forget to bring your card number and contact details.
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