Paying Bus Fine in Abu Dhabi

Paying Bus Fine in Abu Dhabi

Failing to pay a bus fine in Abu Dhabi can lead to accumulating penalties, travel restrictions, and other legal complications. Dh 100 to Dh 500Violating Public transportation rules will lead you to be fined from Dh 100 to Dh 500. Chewing gum, smoking, or not presenting your bus card or ticket can result in a fine.This article aims to guide you through the various methods available for paying bus fines in Abu Dhabi, ensuring a smooth and hassle-free process.

Bus Rules and Penalties in Abu Dhabi

Bus Rules and Penalties in Abu Dhabi
Bus Rules and Penalties in Abu Dhabi
  1. Flammables: Avoid bringing flammable items on the bus as they pose a safety risk. Violation incurs a Dh100 fine.
  2. Sharp Objects: Carrying sharp items is prohibited due to potential harm. Violation results in a Dh100 fine.
  3. Civility and Convenience: Maintain good behavior and avoid causing discomfort to fellow passengers. Breaching this rule may lead to a Dh500 penalty.
  4. Bus Fare Payment: Ensure you pay for your bus fare to avoid a Dh200 fine.
  5. Hafilat Card Sale: Unauthorized sale of the Hafilat card is strictly prohibited and may incur a Dh500 penalty.
  6. Special Seat Usage: Reserve designated seats for individuals who require them, such as People of Determination. Sitting in these seats without necessity results in a Dh100 fine.
  7. Eating, Chewing Gum, or Drinking: Refrain from consuming food, chewing gum, or drinking beverages while on the bus. Violation may lead to a Dh200 fine.
  8. Smoking Prohibition: Smoking is strictly forbidden on the bus. Offenders may face a Dh200 fine.
  9. Bicycle Transportation: Bringing a bicycle onto the bus without utilizing designated bicycle spaces may result in a Dh200 fine.

Finding Your Bus Fine Information

Fine Notification

Bus fine notifications in Abu Dhabi can be received in two ways:

  • Physical Notification: You may receive a physical notice at your residence.
  • Electronic Notification: Notifications might be sent to your registered email or through an SMS.

Online Inquiry

To check for any outstanding bus fines online, follow these steps:

  1. Visit the Integrated Transport Centre (ITC) Website: Go to the ITC website or use their mobile app if available.
  2. Log In: Use your Emirates ID or Hafilat card details to log in.
  3. Check Fines: Navigate to the section for checking fines and enter the required information to view any outstanding fines.

Payment Methods

Online Payment

Paying bus fines online is the most convenient method. Here’s how you can do it:

  1. Visit the ITC Website or App:
    • Access the ITC website or open the mobile app.
    • Log in using your Emirates ID or Hafilat card details.
  2. Select the Fine:
    • Locate the specific fine you need to pay.
    • Confirm the details and proceed to payment.
  3. Choose Payment Method:
    • Select a payment method (debit/credit card, e-dirham).
    • Complete the transaction.

TAMM Platform

TAMM, the Abu Dhabi Integrated Mobility Platform, provides an alternative online payment channel:

Using the TAMM website

  1. Visit TAMM website: Head to the official TAMM website:
  2. Sign in or Create an Account: If you haven’t used TAMM before, create a free account by clicking “Sign in” and then “Create Account.” Existing users can simply log in with their credentials.
  3. Navigate to Payments: Once logged in, hover over your profile picture or name in the top right corner and select “Make a payment.”
  4. Choose “Traffic Fines”: Under the “Fines” section, click on “Traffic fines.”
  5. Search for Fines: Here, enter your Emirates ID number in the designated field and click on “Search.”
  6. Identify Bus Fine: The system will display a list of any outstanding fines you have, including details like the violation type, amount, and due date. Look for a violation related to public transport or bus usage to identify your bus fine.
  7. Complete Payment: Select the bus fine and proceed with the payment process. TAMM accepts payments via credit card, debit card, or e-Dirham.
  8. Confirmation: Once the payment is successful, you’ll receive a confirmation receipt electronically. Save this for future reference.
  1. Access TAMM:
    • Visit the TAMM website or use the TAMM app.
    • Navigate to the “Fines & Violations” section.
  2. Follow On-Screen Instructions:
    • Select the bus fine you need to pay.
    • Complete the payment using a debit/credit card or e-dirham.
TAMM Platform
TAMM Platform

Customer Service Centers

For those who prefer in-person transactions, you can pay your bus fines at ITC customer service centers:

  1. Visit a Customer Service Center:
    • Find the nearest ITC customer service center. Some prominent locations include:
      • Al Ain Traffic Police Station: Al Ain
      • Mussafah Police Station: Mussafah, Abu Dhabi
      • Abu Dhabi City Police Station: Abu Dhabi City
    • Check their operating hours and any appointment requirements in advance.
  2. Payment Process:
    • Present your documents (fine notification or Emirates ID) to the service representative.
    • Pay the fine amount using cash or card.

Additional Information

Time Limits

It is important to settle your bus fines within the specified time limits to avoid additional late fees or escalation of the fine. Always check the due date on your fine notification and act promptly.

Dispute Resolution

If you believe a bus fine was issued incorrectly, you have the right to contest it:

  1. Contact ITC:
    • Reach out to the ITC through their customer service hotline or visit a service center.
    • Provide evidence or explanations for your dispute.
  2. Submit a Dispute:
    • Follow the instructions provided by the ITC to formally submit your dispute.
    • Await the resolution from the ITC.

Tips for Avoiding Fines

  • Adhere to Traffic Rules: Always follow the traffic rules and regulations.
  • Use Public Transport Responsibly: Ensure you validate your tickets and follow bus guidelines.
  • Stay Informed: Keep updated on any changes in transport policies or rules.

Public transportation rules

Public transportation rules will lead you to be fined from Dh 100 to Dh 500. Chewing gum, smoking, or not presenting your bus card or ticket can result in a fine.

Fare Evasion:

  • Not paying for your bus fare is a major reason for fines. This could involve forgetting your travel card, using an expired card, or trying to travel without any valid payment method.

Improper Use of Travel Card:

  • Using someone else’s travel card, damaging the card, or not tapping the card upon entering or exiting the bus can all lead to fines.

Disruptive Behavior:

  • Actions that cause inconvenience or discomfort to other passengers, such as littering, eating or drinking without permission, smoking, or playing loud music, can result in fines.

Safety Violations:

  • Not following safety regulations, like opening bus doors while moving or ignoring designated seating areas for people with disabilities, can lead to fines.

Damage to Property:

  • Deliberately damaging bus seats, handrails, or other bus equipment will incur a fine.

Other Violations:

  • Bringing hazardous materials or weapons onto the bus, selling goods without a permit, or not following instructions from bus staff are some additional reasons why you might be fined.


Paying bus fines in Abu Dhabi can be managed easily through several methods, including online payments via the ITC website or TAMM platform, and in-person payments at ITC customer service centers. Promptly settling your fines will help you avoid further complications. For more assistance, visit the ITC website or the TAMM platform.

Frequently Asked Questions about Bus Fines in Abu Dhabi

Q: How long does it take to process a fine payment online? A: Online payments are usually processed immediately, but it can take up to 24 hours for the system to update.

Q: Can I pay fines using the TAMM app? A: Yes, fines can be paid using the TAMM app following the same steps as on the website.

Q: What should I do if I didn’t receive a fine notification? A: Check for fines online using the ITC website or app, or contact ITC customer service for assistance.

1. How much is the fine for a bus ticket in Abu Dhabi?

The exact fine amount can vary depending on the specific violation. However, a general guideline is:

  • Fare Evasion: Dh200 (approx. $55 USD)

2. How to check for Abu Dhabi bus fines?

You can check for outstanding bus fines through the following methods:

  • TAMM Website:
    1. Visit TAMM.
    2. Sign in or create an account.
    3. Hover over your profile picture and select “Make a payment.”
    4. Choose “Traffic fines” and enter your Emirates ID to search for outstanding fines.
    5. Look for violations related to public transport or bus usage.
  • Abu Dhabi Police eServices Website:
    1. Visit Abu Dhabi Police eServices, which redirects to TAMM.
    2. Use the search bar to find “Traffic Fines Payment.”
    3. Select “Emirate of Abu Dhabi.”
    4. Enter your vehicle plate number (if applicable) or any other information related to the bus violation.
    5. The system will display outstanding fines, including bus fines.

3. How do I complain about a wrong traffic fine in Abu Dhabi?

If you believe you received a bus fine in error, you can contest it through these methods:

  • Online:
    1. Visit the Abu Dhabi Police website.
    2. Search for the “Traffic Fines” section.
    3. Find and use the option to dispute a fine.
  • In Person:
    1. Visit a designated traffic fines department within an Abu Dhabi Police station.

4. Is there any discount on traffic fines in Abu Dhabi in 2024?

Abu Dhabi authorities occasionally offer discounts on traffic fines, including bus fines. However, there is no guarantee of a discount program being active in 2024. It’s best to check the official Abu Dhabi Police website or the TAMM website for any current discount announcements.

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