Unlocking Seamless Travel with Hafilat Card: Your Guide to Balance Checks, Recharging, and More

In the bustling emirate of Abu Dhabi, the Hafilat card is your passport to effortless public transportation. This smart card simplifies your commute on Abu Dhabi buses, making travel convenient and hassle-free. In this guide, we’ll explore how to check your Hafilat card balance, recharge it, acquire a new card, and even track your travel history.

How to get a Hafilat card

You can get a Hafilat card at any of the following places:

• Customer service centers
• Ticket counters
• Hafilat vending machines
• Some retail outlets

How to check your Hafilat card balance

Checking Your Hafilat Card Balance

• Online Balance Check: Visit the official Hafilat website for quick balance verification.
• Mobile Balance Inquiry: Send an SMS with your card number to 5566 for balance details.
• Customer Service Assistance: Reach out to Hafilat’s customer service at 600 53 53 53 for balance inquiries.
• In-Person Verification: Drop by a Hafilat service center or authorized sales outlet to check your balance.

How To Recharge Your Hafilat Card

• Online Top-up: Recharge your card easily through the Hafilat website.
• SMS Reload: Send an SMS with the card number and desired amount to 5566 for swift recharging.
• Retail Outlet Assistance: Visit authorized sales outlets for in-person recharging.

How to Get a New Hafilat Card

You can get a Hafilat card at any of the following places:

• Customer service centers
• Ticket counters
• Hafilat vending machines
• Some retail outlets

Checking Your Hafilat Card Travel History

There are a few ways to check your travel history on the Hafilat card:

• Online: You can check your travel history online by visiting the Hafilat website.
• By SMS: You can send an SMS to 800 800 888 with the keyword “HISTORY”.
• At a customer service center: You can visit any Hafilat customer service center and ask them to check your travel history for you.

FAQs – Hafilat Card Queries

How do I check my Hafilat card balance online?

Visit the official Hafilat website, log in, and check your balance effortlessly.

Can I recharge my Hafilat card via SMS?

Yes, simply send an SMS with your card number and the desired recharge amount to 5566.

Where can I buy a new Hafilat card?

Purchase a new Hafilat card from any authorized sales outlet in Abu Dhabi.

How can I check my Hafilat card travel history?

Visit the Hafilat website and access your travel history with ease.

What should I do if my Hafilat card is lost or stolen?

Report the loss or theft immediately to Hafilat’s customer service for card blocking and assistance.

Can I use my Hafilat card on all Abu Dhabi bus routes?

Yes, your Hafilat card is valid for use on all Abu Dhabi bus routes.

What is the validity of the Hafilat card?

The Hafilat card is valid for five years.

What is the minimum balance required on the Hafilat card to travel?

The minimum balance required on the Hafilat card to travel varies depending on the type of travel you are using the card for. For example, the minimum balance for a single journey on the Abu Dhabi bus is AED 2.

Can I use the Hafilat card on all forms of public transportation in Abu Dhabi?

Yes, you can use the Hafilat card on all forms of public transportation in Abu Dhabi, including buses, trams, and parking.

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