Cancel Your ADCB Credit Card

Are you contemplating breaking up with your ADCB credit card? Maybe it’s no longer serving its purpose, you’ve stumbled upon a more enticing offer, or you’re on a mission to streamline your financial life. Whatever your reasons, bidding adieu to your ADCB credit card is less complicated than it seems. Follow this detailed guide for a hassle-free separation.

Preliminary Steps:

  • Settle Outstanding Balances: Ensure all debts on the card are cleared to sidestep any holdups or extra charges.
  • Prepare Necessary Details: Arm yourself with your ADCB credit card information and your Emirates ID.

How to Cancel

Option 1: Online Through the ADCB Website

  1. Sign In: Head over to the ADCB website and log into your online banking profile.
  2. Head to Card Management: Look for the section that lets you manage your credit cards — this could be under “Cards” or “Credit Cards.”
  3. Select the Card: Pick the ADCB credit card you’re planning to cancel.
  4. Cancellation Option: Find and click on the “Cancel Card” or “Deactivate Card” link, usually located in the card details area.
  5. Follow Instructions: The website will walk you through the cancellation steps, which may include confirming your choice and stating a reason for cancellation (though this is often optional).
  6. Submit Request: Review your details, then submit your cancellation request.

Option 2: Via Phone

  1. Call Customer Service: Dial the ADCB customer service hotline 600 502030 — the number is on the back of your card, the ADCB website, or the mobile app.
  1. Within UAE 600 50 2030.
  2. Islamic Banking 600 56 2626.
  3. Outside UAE +971 2 6210090.
  4. +97126210090 (outside of the UAE) 
  1. Express Your Intent: Tell the representative you want to cancel your ADCB credit card.
  2. Security Verification: Answer security questions and provide your Emirates ID details for verification.
  3. Complete Cancellation: The representative will confirm your details and proceed with the cancellation.

or write email here

What is the ADCB customer service number for credit card cancellation? To cancel your ADCB credit card, you can contact customer service at the number provided on the back of your credit card,

  1. Within UAE 600 50 2030.
  2. Islamic Banking 600 56 2626.
  3. Outside UAE +971 2 6210090.
  4. +97126210090 (outside of the UAE) 

through the ADCB mobile banking app, or on the ADCB website. Customer service representatives are available to assist with the cancellation process.

What happens to my ADCB credit card points after cancellation? Upon cancellation of your ADCB credit card, any unredeemed points associated with the card’s rewards program may be forfeited. It’s advisable to check with ADCB regarding their specific policy on rewards redemption or transfer options before cancelling your card.

How long does it take to cancel an ADCB credit card? The process to cancel an ADCB credit card typically takes a few business days. This timeframe can vary depending on the bank’s current processing volume and whether all required information and documents have been provided correctly.

ADCB credit card points after cancellation
ADCB credit card points after cancellation

What You Should Know:

  • Settling Fees: You may need to clear any pending annual fees before ADCB processes your cancellation.
  • Cancellation Confirmation: You’ll receive a confirmation through email, SMS, or within your online banking dashboard, regardless of the cancellation method.

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Additional Points to Consider:

  • Processing Time: The cancellation process usually wraps up within a few business days.
  • Account Closure: Remember, cancelling your credit card doesn’t automatically close your ADCB account. If you have other services or accounts with ADCB, they’ll stay active unless you ask otherwise.
  • Rewards Points: Have a rewards program with your card? Check in with ADCB on the fate of your accumulated points post-cancellation.

By adhering to these steps, you can effortlessly sever ties with your ADCB credit card, clearing the way for your next financial venture. This guide aims to simplify the process, ensuring you know exactly what to do from start to finish.

 Cancelling Your ADCB Credit Card
Cancelling Your ADCB Credit Card

FAQs on Cancelling Your ADCB Credit Card

Can I cancel my ADCB credit card if I have an outstanding balance? You must settle any outstanding balance on your ADCB credit card before you can proceed with cancellation. Failure to clear the balance might result in delays, additional fees, and could potentially impact your credit score.

What documents do I need to cancel my ADCB credit card? To cancel your ADCB credit card, you will need to provide your Emirates ID and specific details of the credit card you wish to cancel. Having your account information and any relevant documentation regarding your card and finances ready can also help streamline the process.

What is the difference between closing and cancelling an ADCB credit card? Cancelling an ADCB credit card typically refers to terminating the card itself and stopping all associated services and benefits. Closing an ADCB account, however, might imply ending all banking relations and services beyond just the credit card. It’s important to specify your request clearly to customer service to ensure the correct action is taken according to your needs.

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